{"id":56642,"date":"2019-03-29T07:00:23","date_gmt":"2019-03-29T06:00:23","guid":{"rendered":"https:\/\/e3magpmp.greatsolution.dev\/?p=56642"},"modified":"2020-02-09T01:34:50","modified_gmt":"2020-02-09T00:34:50","slug":"insatisfaccion-con-los-proveedores-de-software","status":"publish","type":"post","link":"https:\/\/e3magpmp.greatsolution.dev\/es\/insatisfaccion-con-los-proveedores-de-software\/","title":{"rendered":"Insatisfacci\u00f3n con los proveedores de software"},"content":{"rendered":"

En una encuesta de la asociaci\u00f3n europea de la voz EuroCIO, m\u00e1s de 100 empresas usuarias europeas expresaron cr\u00edticas, algunas de ellas masivas, a los grandes proveedores de software.<\/p>\n

En la encuesta actual, la insatisfacci\u00f3n con la pol\u00edtica de precios y los modelos inflexibles de licencias y contratos locales aument\u00f3 significativamente en comparaci\u00f3n con la \u00faltima encuesta de 2016.<\/p>

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Por t\u00e9rmino medio, la satisfacci\u00f3n general con los proveedores de software se situ\u00f3 en torno al 46%, por lo que ni siquiera la mitad est\u00e1n contentos con su proveedor.<\/p>\n

Mientras que Microsoft, Oracle, VMware, SAP e IBM son los proveedores m\u00e1s importantes en el sector on-prem, Microsoft lleva una clara ventaja en el segmento de la nube, seguido de Amazon y Salesforce.<\/p>\n

En comparaci\u00f3n con la encuesta de satisfacci\u00f3n de 2016, la calificaci\u00f3n de aprobaci\u00f3n de los proveedores on-prem importantes ha descendido significativamente en algunos casos. Mientras que el 87% de los encuestados calific\u00f3 los productos con licencia como OK en 2016, solo el 77% lo hizo en 2018.<\/p>\n

\"Teniendo en cuenta que los usuarios han optado activamente por los productos y servicios, se trata de una valoraci\u00f3n prudente\".<\/em><\/p>\n

explica Patrick Quellmalz, Director de Servicios de Voz.<\/p>\n

Del mismo modo, la aprobaci\u00f3n del modelo de licencia y el dise\u00f1o del contrato. Ha descendido un 20% y un 22% respectivamente en los dos a\u00f1os. Lo mismo ocurre con la disposici\u00f3n a prorrogar los contratos existentes. Ha bajado del 70% a menos del 50%, es decir, un buen 20%.<\/p>\n

Sin embargo, tambi\u00e9n hay que se\u00f1alar que la mayor\u00eda de los usuarios extraen pocas consecuencias para el fabricante de su menor satisfacci\u00f3n. S\u00f3lo alrededor del 25% quiere cambiar de proveedor y alrededor del 18% est\u00e1 elaborando planes de salida concretos.<\/p>\n

\"Gr\u00e1fico<\/h3>\n

Cisco obtiene los mejores resultados, Oracle los peores<\/h3>\n

En general, los encuestados est\u00e1n m\u00e1s satisfechos con Cisco, VMWare y Microsoft. Con quien est\u00e1n menos satisfechos es con Oracle. S\u00f3lo el 29% de los encuestados est\u00e1 satisfecho con el proveedor en general.<\/p>\n

En este caso, la mayor\u00eda de los usuarios tambi\u00e9n est\u00e1n trabajando en planes de salida (39%). SAP se sit\u00faa ligeramente por debajo de la media entre los seis proveedores importantes, con un \u00edndice de satisfacci\u00f3n global del 43%.<\/p>\n

Lo llamativo de la casa de software alemana es que la disposici\u00f3n de los encuestados a volver a firmar sus contratos ha ca\u00eddo del 80% en 2016 a menos del 40% en la actualidad.<\/p>","protected":false},"excerpt":{"rendered":"

La mayor\u00eda de los usuarios critican a sus proveedores de software por sus pol\u00edticas de precios y modelos de licencias.<\/p>","protected":false},"author":38,"featured_media":56644,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"footnotes":""},"categories":[2,27969],"tags":[305,258,585,59,198,48,236,306],"coauthors":[19920],"class_list":["post-56642","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sap-nachrichten","category-mag-1902","tag-cisco","tag-ibm","tag-lizenz","tag-microsoft","tag-oracle","tag-salesforce","tag-sap","tag-vmware"],"featured_image_urls_v2":{"full":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062.jpg",1000,450,false],"thumbnail":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062-150x150.jpg",150,150,true],"medium":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062.jpg",400,180,false],"medium_large":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062-768x346.jpg",768,346,true],"large":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062.jpg",1000,450,false],"image-100":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062-100x45.jpg",100,45,true],"image-480":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062-480x216.jpg",480,216,true],"image-640":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062-640x288.jpg",640,288,true],"image-720":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062-720x324.jpg",720,324,true],"image-960":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062-960x432.jpg",960,432,true],"image-1168":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062.jpg",1000,450,false],"image-1440":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062.jpg",1000,450,false],"image-1920":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062.jpg",1000,450,false],"1536x1536":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062.jpg",1000,450,false],"2048x2048":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062.jpg",1000,450,false],"trp-custom-language-flag":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062.jpg",18,8,false],"bricks_large_16x9":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062.jpg",1000,450,false],"bricks_large":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062.jpg",1000,450,false],"bricks_large_square":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062.jpg",1000,450,false],"bricks_medium":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062.jpg",600,270,false],"bricks_medium_square":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062.jpg",600,270,false],"profile_24":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062-24x24.jpg",24,24,true],"profile_48":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062-48x48.jpg",48,48,true],"profile_96":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062-96x96.jpg",96,96,true],"profile_150":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062-150x150.jpg",150,150,true],"profile_300":["https:\/\/e3magpmp.greatsolution.dev\/wp-content\/uploads\/2019\/01\/shutterstock_1024337062-300x300.jpg",300,300,true]},"post_excerpt_stackable_v2":"

Die Mehrheit der Anwender kritisiert ihre Softwareanbieter aufgrund von Preispolitik und Lizenzmodellen.<\/p>\n","category_list_v2":"Community Nachrichten<\/a>, MAG 19-02<\/a>","author_info_v2":{"name":"E-3 Magazin","url":"https:\/\/e3magpmp.greatsolution.dev\/es\/author\/e-3-magazin\/"},"comments_num_v2":"0 comentarios","acf":[],"_links":{"self":[{"href":"https:\/\/e3magpmp.greatsolution.dev\/es\/wp-json\/wp\/v2\/posts\/56642","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e3magpmp.greatsolution.dev\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/e3magpmp.greatsolution.dev\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/e3magpmp.greatsolution.dev\/es\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/e3magpmp.greatsolution.dev\/es\/wp-json\/wp\/v2\/comments?post=56642"}],"version-history":[{"count":0,"href":"https:\/\/e3magpmp.greatsolution.dev\/es\/wp-json\/wp\/v2\/posts\/56642\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/e3magpmp.greatsolution.dev\/es\/wp-json\/wp\/v2\/media\/56644"}],"wp:attachment":[{"href":"https:\/\/e3magpmp.greatsolution.dev\/es\/wp-json\/wp\/v2\/media?parent=56642"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/e3magpmp.greatsolution.dev\/es\/wp-json\/wp\/v2\/categories?post=56642"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/e3magpmp.greatsolution.dev\/es\/wp-json\/wp\/v2\/tags?post=56642"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/e3magpmp.greatsolution.dev\/es\/wp-json\/wp\/v2\/coauthors?post=56642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}