ServiceNow Dev Meetup in Toronto

The ServiceNow Platform

ServiceNow’s platform was initially focused on ITSM (IT service management), but it has since expanded into areas like human resources, customer service, and security operations, offering businesses a unified solution to streamline workflows and improve efficiency. Its ability to adapt and scale across various business functions, combined with a strong emphasis on automation, makes it an attractive choice for organizations aiming to enhance productivity and simplify operations.

The recently launched Xanadu Release offers enhanced AI and machine learning capabilities, which can allow businesses to automate tasks and make faster, data-driven decisions. Additionally, ServiceNow offers flexible licensing and subscription models, which enable businesses to adjust their usage based on demand, further enhancing its appeal.

Highlights from the ServiceNow Dev Meetup in Toronto

The ServiceNow community recently held a Toronto Dev Meetup on September 11. Organised by Philippe Nguyen from Pentio Inc., the event brought together a mix of ServiceNow veterans and newcomers to discuss the latest developments and share insights.

A key feature of the event was a presentation held by Saaniya Chugh, from BDO Canada, who also hosted a ServiceNow Jeopardy game. The meetup also featured a presentation from Ken Tang, who shared his personal journey from being a regular IT guy to earning the coveted ServiceNow Certified Master Architect (CMA) certification, one of the highest credentials in the ServiceNow ecosystem.

A special segment of the event was dedicated to honoring Chuck Tomasi, a ServiceNow veteran who recently retired. Chuck was celebrated for his immense contribution to the ServiceNow community and for inspiring hundreds of young professionals. His impact over the years has left a lasting legacy, and the attendees took time to thank him for his dedication and mentorship.

The event was co-hosted by Eric Ng from Pentio Inc. and Viorica Bolohan from Software One, who facilitated engaging discussions on the latest trends in the ServiceNow space. The mix of seasoned experts and fresh faces fostered a collaborative environment, where participants shared knowledge, networked, and engaged in thought-provoking conversations.

Looking Ahead

Following the success of the September 11 meetup, the next Toronto ServiceNow Dev Meetup has been scheduled for November 12. With a growing community of professionals dedicated to enhancing their knowledge and leveraging the full potential of ServiceNow, the future looks bright for both the platform and its users.

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