Sybit GmbH
CX is the differentiation factor. Sybit GmbH specializes in solutions along the customer journey: Marketing, Sales, E-Commerce, Service.
Sybit is the partner for holistic customer experience management. As an SAP Platinum Partner and Top 20 digital agency in Germany, Sybit develops solutions that map all end-to-end processes of the customer journey, from marketing and sales to eCommerce and service. Headquartered in Radolfzell on Lake Constance, Sybit employs over 290 people. More than 300 corporate groups and globally active medium-sized companies rely on the expertise of the SAP consulting company.
Automotive
Construction industry
E-commerce
Manufacturing Industry
High Tech & Electronics
Machinery, equipment, components
Mechanical/Plant Engineering
Cloud computing
CRM (Customer Relationship Management)
Industry 4.0
Process and IT consulting
SAP Cloud Platform
Service portals
Web services
Cloud services
Consulting
Customizing
Data and technology service
Data analysis/testing
Introduction analysis
Introduction preparation
Harmonization master data
Implementation Service
Integration service
Concept
Customer/employee training
Managed Service (decision support)
Legacy data migration
Mobile Services
New launches
Planning
Production startup preparation
Programming/additional realization
Project management
Process design
Reviews/quality assurance
Services
Software development
Support
System analysis
System harmonization
System restructuring
Test installations
Virtualization
Maintenance
Web services
Downloads
Videos
Perfect Customer Experience in E-Commerce at SIEGENIA - realized with SAP and Sybit
With trend-setting ideas on the subject of room comfort, SIEGENIA develops solutions all around window, door and comfort systems for rooms in which people feel good.
With the development of an e-commerce solution with PIM based on SAP Commerce, SIEGENIA and Sybit developed an online store with variant configurator that significantly simplifies processes for customers and employees and ensures an all-round better buying experience.
Digitization: Where is the journey heading?
Digitization: Where is the journey heading? Thomas Regele, CEO of Sybit GmbH, and Fabian Huber, Head of Business Consulting at Sybit GmbH, talked about this topic at the Business Talk on the Kudamm
Links
Authors
All E3 articles by the authors
Intelligent Service Cloud
The quality of services not only increases customer satisfaction and loyalty, but can also generate lasting enthusiasm, minimize costs, and increase the company's success. Which software supports this?
In the future, all sales will be hybrid
Serving both business and private customers is the core of any B2B2C strategy. This means that channels must be used, business models developed, and markets tapped. A hybrid sales model is indispensable here.
Digitization without S/4
Many years ago, the user association DSAG postulated that SAP Business Suite 7 could be sufficient for digital transformation. Now the proof.
The path to successful omnichannel sales
Bringing diverse sales channels and sales models under one roof harbors potential for technological and operational conflict. Digital systems must mesh smoothly. How can this be achieved?
Experience Management with Qualtrics
With the acquisition of the XM platform Qualtrics last year, SAP has added a new cloud solution to its portfolio and has thus taken up the cause of experience management. What's behind it?
Many roads lead to SAP C/4HANA
But which one is the right one for your own business model and meets the framework conditions? The new SAP product suite is complex and every company is different. Therefore, a clear and comprehensible evaluation of the different variants is needed.
Bringing salvation to an unsettled market? Leonardo and CEC
When SAP uses great visionaries like Leonardo da Vinci to communicate something new, it's worth taking a closer look to see if these topics can put a Mona Lisa-like smile on our faces.