Shortfacts - December 2015 / January 2016
SAP ERP Services with TÜV certificate
Having already had its service portal certified last year, Viessmann IT Service has now also received the "TÜV Approved IT Service Quality" certificate for its SAP ERP services from TÜV Trust IT.
Viessmann IT Service GmbH operates an SAP ERP system environment as a service, which provides business management functions and tasks for almost all areas of the company and thus makes a significant contribution to the provision of services by the Viessmann Group.
Viessmann IT Service GmbH has already had the Viessmann Portal Service tested as part of the "TÜV Approved IT Service Quality" certification.
This proof of quality confirms that the portal service is provided in accordance with the principles of ITIL best practices and that the quality of the service can be assessed on the basis of Cobit.