Shortfacts - November 2017


New Hybris solutions
SAP has released a new version of its Financial Services Accelerator for the Hybris Commerce solution. With the release, banks and insurance companies can offer customers a quick and easy experience when opening an account, applying for a loan, requesting insurance and many other services, regardless of whether the interaction takes place in person, online or via a mobile device. "Digitalization has fundamentally reshaped the financial services landscape," observes Matthias Goehler, Senior Vice President and Head of Industries at Hybris. "Personal relationships and detailed advice have been replaced by customers searching online for the best option for them. To appeal to these price-conscious consumers, banks and insurers need to interact with them in a much more relevant way - the way customers want. The new Financial Services Accelerator offers cutting-edge features for an engaging online experience that will help the industry increase customer trust and loyalty and make the overall customer relationship more lucrative through cross-selling and bundled offers."