Shortfacts - October 2019


Application management for SAP software
Rimini Street announced the global availability of its Application Management Services (AMS) for SAP enterprise software. In addition to utilizing Rimini Street's support services for SAP, which replace costly and lower-value annual support services from the software vendor, clients can now run their SAP systems with a turnkey solution through Rimini Street that integrates application management and support services for SAP enterprise software.
Rimini Street's AMS for SAP includes the following core capabilities: operational support, including integrated problem resolution, case management and root cause analysis to optimize ongoing operations; system administration; SAP Basis support; system health monitoring through proactive analysis, preventive system recommendations and event detection; and enhancement support for complex SAP software landscapes.