Teknowlogy IoT Survey 2019 - Benchmark for IoT Platforms
The platform providers evaluated include Altair SmartCore, AWS, Bosch Software Innovations, Device Insight, Digimondo, Eurotech, Fiware, Google and Microsoft. Hardly any other market is as dynamic and difficult to predict as that for IoT platforms:
Here you will find a multitude of providers offering highly diverse types of IoT platforms. Most user companies lack a reliable source of guidance that looks at and compares the myriad IoT platform types.
"The market for IoT platforms is gaining maturity and the number of active users is increasing. This is where "The IoT Survey" comes in. It gives a voice to IoT platform users and gives them the opportunity to share their first-hand experience of using one or more IoT platforms"
says Arnold Vogt, Principal Consultant and IoT Analyst at Teknowlogy Group.
Providers are evaluated based on 24 performance metrics in six different categories, and the results are clearly presented in a KPI dashboard view.
In addition to this, the providers are assigned to eight different peer groups so that competing products can be identified and a fair and meaningful comparison is possible.
The study shows that the recommendation rate is a key indicator of high customer satisfaction. While various KPIs play an important role in whether a customer recommends a platform, product satisfaction and good support stand out as key influencers.