Shortfacts - December 2015 / January 2016
No monthly SAP news should be disregarded. The Short Facts are dedicated to smaller news items as well as seemingly more or less important statements from the community. This is the place for SAP-specific press releases that otherwise tend to be overlooked.
December 4, 2015
This text has been automatically translated from German to English.
Clarification required
Ciber presents a self-developed dispute management solution for accounts receivable and accounts payable.
The Ciber Clarification Post Management (KPM) solution includes: the introduction of a standardized communication platform, the replacement of e-mail dispatch and internal mail as well as the use of an electronic file with all necessary information on the clarification case in order to document processes and persons involved and to enable immediate access (including the possibility of resubmission and escalation).
The tool allows automated inclusion of payment deductions in the standardized clarification workflow as well as an integrated management information system that provides the current status of each clarification case.
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